Refund Policy

# Refund Policy

Thank you for shopping with TERAVALY.

## Returns

We accept returns within **28 days** of receiving your order.

To be eligible for a return, items must:
- Be unused and unworn.
- Be in their original condition.
- Include all original tags and packaging.

## Return Shipping Costs

Customers are responsible for the cost of returning items unless the product is defective, damaged, or the wrong item was received.

## Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method.

## Exchanges

If you would like to exchange an item, please contact us before returning your order.

## Contact

If you have any questions about returns or refunds, please contact us at:

Email: contact@teravaly.com