Versand

# Shipping Policy

Thank you for shopping with TERAVALY.

## Order Processing

Orders are processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

## Shipping Time

Estimated delivery time is **3–8 business days**, depending on your location and the shipping carrier.

## Shipping Costs

- Orders under **€95**: Shipping fees are calculated and displayed at checkout.
- Orders of **€95 or more**: Free Shipping.

## Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, if available.

## Delays

While we strive to deliver orders on time, delays may occasionally occur due to customs procedures, weather conditions, or carrier-related issues.

## Incorrect Address

Please ensure that your shipping address is accurate before completing your purchase. TERAVALY is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

## Contact

If you have any questions regarding shipping, please contact us at:

**TERAVALY**  
**Email:** contact@teravaly.com